Rakbank Logo
Security Message

We always strive to make banking as efficient, convenient and safe as possible for you. To help us do this, it is vital that you protect your personal and financial information at all times, especially over the internet or other electronic devices. Following the simple tips below will help protect your personal and financial information and ensure safer banking experiences.

Security Tips ⓘ
  • Always check your last successful and unsuccessful login date and time when you log in to your Digital Banking. If you see a discrepancy, please change your password immediately.
  • Make sure that your password is not too simple and can be guessed easily. The ideal password should be at least 8 characters long and not contain your username, real name or company name. It should combine letters, numerals, and symbols and be significantly different from the passwords you have used before.
  • Never respond to any email claiming to be from a bank or company that requests confidential information about your account, such as passwords, credit card numbers or PINs. Forward such emails immediately to support@rkbnks.com.
  • Carefully select and limit the personal information you provide on social networking sites. The more information you post, the easier it will be for a fraudster to use that information to steal your identity and access your data.
  • Be cautious about messages you receive on email, chat and other electronic communication containing links.
  • Don't open attachments or instal free software from unknown sources. Such attachments can be malicious and allow fraudsters to take control of your computer to commit financial fraud. Only download software from trusted sites.
  • Don't open other tabs or browser windows when using Digital Banking. Always log off and close your browser window after you have completed your Digital Banking session. Do not use public terminals to access your Digital Banking website.
Important Information ⓘ

Fraud Alert
Investment scams are on the rise. Only transfer to people/companies you know and trust. If unsure, verify first.

For any suspected fraud or unusual activity, please call 600544049 immediately.


Important Information
As per RAKBANK’s privacy protection policy, we will never request you to disclose your account number, credit card information, user ID, password, Personal Identification Number (PIN), or any such information through emails.

Please report suspicious emails or fraudulent websites to support@rkbnks.com (for reporting only).


Important Notice
To ensure a secure Digital Banking experience, we recommend upgrading your web browsers, such as Google Chrome, Firefox, Safari, etc., to the latest versions. From 01 October 2017, our Digital Banking facility will not allow access through older web browser versions.